Rajasthan State Road Transport Corporation (RSRTC) is a state-run corporation, was established on 1st October 1964 under the Road Transport Act 1950. RSRTC offers a low fare travel to the common public of Rajasthan state. RSRTC also has good service to other states destinations like Jaipur to Agra, Lucknow, Kanpur, Haridwar, Aligarh Firozabad, Shikohabad, Aligarh, Mathura, Chandigarh, Onkareshwar, Shimla, Dehradun, Haldwani.
RSRTC Bus Concessional Monthly Passes:
For express and ordinary services RSRTC provide concessional travel facility @50% to the students and 40% to the general passengers pass holders who obtain this facility continuously for three month will get additional 5% rebate on pass amount and 10% for another three month period. Now passes can be get issued even in the middle of the month but only with the pass for subsequent months.
RSRTC Bus Passenger Insurance : RSRTC has introduced a new insurance Scheme by charging additional one rupee from passengers for travelling above 60 km. or ticket valued above Rs. 20/- in case of accident immediate relief up to Rs. 50,000/- is admissible in this scheme.
RSRTC Bus Time Table : for giving details of the services RSRTC has exhibited Time Table in all the Bus Stands. A pocket time table showing timings of AC, Deluxe and Semi Deluxe Buses is also available at a very nominal cost of Rs. 1/- only at various bus stands/books stalls.
RSRTC Bus Enquiry Service: In all bus stands and at booking stations RSRTC provides enquiry facility from where passengers can obtain service details.
Suggestion and Complaints : RSRTC always welcomes suggestions for improvement in the quality of service.Compliants and Suggestion Boxes/books are available at all bus station to record the opinion of passengers. In addition through RSRTC help line at phone number 9610300900 passengers can lodge their complaints/suggestions at head office control room phone number 2367043. Passengers can record their suggestion/complaints round the clock.
|RSRTC Office||Telephone No.|
|Control Room, Head Office, Jaipur (Open 24 hrs.)||0141-2373044
+91 95494 56745
|Central Bus Stand, Sindhi Camp, Jaipur|
|Platform No. 1 (For Routes Delhi,Ajmer,Bhilwara,Udaipur,Jodhpur,Alwar)||0141-2207906|
|Platform No. 2 (For Routes Kekri, Tonk, Bundi,Kota)||0141-2207912|
|Platform No. 5 (Deluxe Platform, Volvo Services) (For Delhi,Chandigarh,Agra,Lucknow)||0141-2204445|
|Platform No. 3 (For Routes Nagaur,Kuchaman,Jobner)||0141-2207913|
|Platform No. 4 (For Routes Sikar,Bikaner,GAnaganagar,Jhunjhunu,Pilani)||0141-2207914|
|Deluxe Bus Reservation||0141-2205790|
|Duty Officer (Platform No. 3)||0141-2207907|
|Enquiry Manzi-Ki-Chattri/Amer Road, Jaipur||0141-2670159|
|Enquiry Narayan Singh Circle, Jaipur||0141-2574645|
|Enquiry Durgapura Bus Stand, Jaipur||0141-2172488|
|Enquiry Sodala Bus Stand, Jaipur||0141-2297574|
|Duty Officer at Sindhi Camp, Jaipur||0141-2207903|
|Accident Cell at Sindhi Camp, Jaipur||0141-2207908|
|Enquiry at Delhi For Deluxe & Volvo|
|Bikaner House, Delhi||011-23383469
ISBT Kashmiri Gate
ISBT Sarai Kale Khan
|Chief Manager Delhi||011-23383469|
|Office(Chief Manager) Delhi||011-23864417|
|Main Bus Adda, Opst. Railway Station Platform No. 3|
|Har ki podi Ghat.|
|Routes – Jaipur to Chandigarh (Bus Stand Sector-17)|
|Routes – Chandigarh to Jaipur (Bus Stand Sector-43)|
|Sarvate Bus Stand (Routes- Jaipur,Kota,Jhalawar,Tonk, Bhilwara)|
|Gangwal Bus Stand (Routes- Ajmer,Udaipur,Jodhpur)|
|All Routes – Bus Stand Geeta Mandir Platform No. 5|
|for Volvo Bus Stand Sheetal Laudge|
Note: RSRTC also offers toll free no.1800-2000-103 for RSRTC Bus services related inquiry for customer. Passengers can also register their feedback/complaint registration online at www.rsrtc.rajasthan.gov.in
For Full Time Table of RSRTC Buses. visit : https://rsrtconline.rajasthan.gov.in/busenquiry/en
For e-ticketing/Online Booking of RSRTC buses, visit : https://rsrtconline.rajasthan.gov.in/
In case any problems in online ticket booking, cancellation or refund, please call RSRTC helpdesk
on RSRTC toll free number 1800-2000-103, 8003491501/02/03/04 or Email – firstname.lastname@example.org.
All important interstate / intrastate bus services like Volvo-Mercedes, Volvo-LCD, Volvo-Pantry, Volvo-LCD-Pantry, Air Condition, A.C. Sleeper, Deluxe, Semi-Deluxe, A.C. Gandhi Rath and Express are available for e-ticket booking.
Online tickets from RSRTC can be booked through internet before one month from expected journey date. This e-ticket booking facility will be closed before half an hour from scheduled departure time of bus service on proposed journey date.
00:30 to 23:30 IST.
Please enter at least First Two characters of Boarding / Destination place name in “from stop” / “to stop” field on screen, then all names starting from that two characters will display on screen and now you can select desired place name from this view window by clicking on the bus Boarding / Destination place name.
Yes, few concessional fare tickets are allowed for e-ticket booking but it will be subject to produce the required documents to conductor/checking staff of the RSRTC in original to verify the eligibility for getting concession. The passengers availing the concession facility through e-ticket will have to produce any one document in original from the list as mentioned below:
|Passenger entitle for Concession||Any one Original Document to be produced|
|Patients of Non-infectious Leprosy, Thalassemia, Cancer, AIDS, Escort of Thalassemia & Cancer Patients||Doctor’s letter/prescription clearly mentioned about the deceases|
|Awardee Teacher||Identity Card issued by RSRTC|
|Senior Citizen||Smart Card Issued By RSRTC|
The passengers who are availing concessional facility fails to produce the required documents will be treated as INVALID and the passenger will be treated as "Traveling without Ticket". Photocopy of document is not allowed.
Cancellation Rules & Refund Procedure for e-ticket:
The refund of fare in case of change in bus service, cancellation of bus service, breakdown of bus service, fare difference due to fare cut will be made through respective bank A/c only and no cash refund will be given to passenger. For getting refund passengers have to submit e-ticket print out to the Chief Manager of respective RSRTC Depot. Chief Manager will initiate the refund procedure with Payment Gateway Company/Bank & the refund will be received by the passenger automatically with in a week in his bank account. If not, mail details with "Transaction Id & PNR No" as displayed on your e-ticket & date of submission of e-ticket to email@example.com. Due to cancellation of bus services, the passenger will not be compensating by RSRTC in any condition.
Refund of fare will be made through respective bank account only. No cash refund will be given to passengers. For cancellation of e-ticket submit e-ticket information on screen provided on the site.
No, once you have booked your e-ticket, you will not be allowed to change the date, time of journey, name, gender, age, etc. In such case you will have to cancel e-ticket first and re-book e-ticket with the desired date, time, name, gender, age etc.