Rajasthan Travel Guide

RSRTC Rajasthan – Bus Services and Online Tickets

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Rajasthan State Road Transport Corporation (RSRTC) is a state-run corporation, was established on 1st October 1964 under the Road Transport Act 1950. RSRTC offers a low fare travel to the common public of Rajasthan state. RSRTC also has good service to other states destinations like Jaipur to Agra, Lucknow, Kanpur, Haridwar, Aligarh Firozabad, Shikohabad, Aligarh, Mathura, Chandigarh, Onkareshwar, Shimla, Dehradun, Haldwani.

RSRTC Bus Services

  • VOLVO Airconditioned Services : RSRTC Provides VOLVO buses for Convenient and comfortable journey between Jaipur-Delhi, Delhi -Jodhpur and Delhi Via Jaipur, Udaipur, Ahemdabad, Jaipur- Ganganagar. RSRTC also Planned to started Major Cities of State , Tourist & Relieases Places and Hill Stations as soon as.
  • Sleeper A/c Coach : For Night service RSRTC provide Facilities of A/c Sleeper Coach for Jaipur-Ahemdabad, Jaipur-Haridwar, Jaipur- Jodhpur, Jaipur-Udaipur, Jaipur-Mount Abu etc. RSRTC Planed to Provide services for other stations and extend the facilities and leval.
  • Sleeper Non – A/c Coach :  There are 8 sleeper coach Non A/c provide on Jaipur-Gwalior, JaipurViratra Mata, Jaipur-Jaiselmer, Jaipur- Lakhnaw.
  • Air Conditioned (Pink Line Services) :  RSRTC provides Air Conditino Services for a conventent and comfortable journey in the main routes like Jaipur-Delhi, Jaipur-Agra and Jaipur Udaipur.
  • Super Deluxe- (Silver Line Services) : More than 150 Deluxe bus services were made available connecting District Head Quarters as well as towns and cities within and out side neighboring state.
  • Long Distance Express and Night Services (Blue Line Services) : RSRTC Operates Express Bus Services all over the State and to neighbouring States with better bus condition at lesser travelling time and for the convenience of the passengers, operate night services throughout the state as the neighbouring states.
  • Inter State Services :  RSRTC operates inter-state services to the neighboring state of Delhi, Haryana, Utter Pradesh , Panjab, Chandigarh, Madhya Pradesh, Gujarat, Maharashtra, Uttaranchal, Himachal Pradesh and Jammu & Kashmir.
  • Ordinary Services :  For Short distance and village travelers, RSRTC operates services connecting town and Panchayats to the District and Tehsils as well as to the nearby villages.
  • Mela Servieces :  Catering to the services for the social and religious gathering, RSRTC operate Special Mela Services.
  • CTS Services :  For extending travelling facility to the far end colonies in and arrounding Jaipur city, RSRTC operates city busses. The city services transfer to JCTSL but operated by the RSRTC.

Amenities for RSRTC Bus Passenger

  • At all the Bus Stations seven days advance reservation of tickets facility is available free of charg.
  • For Passangers of Jaipur City Through 40 Kiyosk on line ticketing facility for Air conditioned, Deluxe, Semi-Deluxe and Express busses is available on additional payment of Rs. 10/- as service charges.
  • Facility to book six seats in each service through telephone is also available for passengers boarding at jaipur.
  • Other than CBS Jaipur on line booking facility is available free of cost at RSRTC countries at Narayan Singh Circle and ghat Gate , Jaipur.
  • For Member of Parliament, Legislative assembly ladis and handicapped People RSRTC has reserved special quota seat in each service.
  • At 27 major Bus Stands like Jaipur, Ajmer, Jodhpur, Kota Bikaner Udaipur, Delhi, Ahmedabad etc. Computerzed Reservation along with return ticket facility is available.
  • Holder of Return ticket are allowed 10% concession in fare for travelling at RSRTC Busses.

RSRTC Bus Concessional Monthly Passes:
For express and ordinary services RSRTC provide concessional travel facility @50% to the students and 40% to the general passengers pass holders who obtain this facility continuously for three month will get additional 5% rebate on pass amount and 10% for another three month period. Now passes can be get issued even in the middle of the month but only with the pass for subsequent months.

RSRTC Bus Passenger Insurance : RSRTC has introduced a new insurance Scheme by charging additional one rupee from passengers for travelling above 60 km. or ticket valued above Rs. 20/- in case of accident immediate relief up to Rs. 50,000/- is admissible in this scheme.

RSRTC Bus Time Table : for giving details of the services RSRTC has exhibited Time Table in all the Bus Stands. A pocket time table showing timings of AC, Deluxe and Semi Deluxe Buses is also available at a very nominal cost of Rs. 1/- only at various bus stands/books stalls.

RSRTC Bus Enquiry Service:  In all bus stands and at booking stations RSRTC provides enquiry facility from where passengers can obtain service details.

Suggestion and Complaints : RSRTC always welcomes suggestions for improvement in the quality of service.Compliants and Suggestion Boxes/books are available at all bus station to record the opinion of passengers. In addition through RSRTC help line at phone number 9610300900 passengers can lodge their complaints/suggestions at head office control room phone number 2367043. Passengers can record their suggestion/complaints round the clock.

RSRTC Bus Facilities

  • Clock Room facility is available at all the major bus stands.
  • STD/PCO Services are available at all RSRTC bus stands.
  • Porters are available at CBS Stand, Sindhi Camp, Jaipur.
  • Air Conditioned Waiting rooms are available at CBS Jaipurand Bikaner House, New Delhi, Udaipur, Ajmer, Jodhpur.

RSRTC Facts & Figures

  • Total RSRTC Buses – 4747
  • Total RSRTC Depots – 52
  • Total RSRTC running -1650000 Km /Day
  • RSRTC Passengers Strength – 950000 per day
  • RSRTC Staff – 23251

RSRTC Bus Enquiry

RSRTC Office Telephone No.
Control Room, Head Office, Jaipur (Open 24 hrs.) 0141-2373044
+91 95494 56745
Central Bus Stand, Sindhi Camp, Jaipur
Platform No. 1 (For Routes Delhi,Ajmer,Bhilwara,Udaipur,Jodhpur,Alwar) 0141-2207906
Platform No. 2 (For Routes Kekri, Tonk, Bundi,Kota) 0141-2207912
Platform No. 5 (Deluxe Platform, Volvo Services) (For Delhi,Chandigarh,Agra,Lucknow) 0141-2204445
Platform No. 3 (For Routes Nagaur,Kuchaman,Jobner) 0141-2207913
Platform No. 4 (For Routes Sikar,Bikaner,GAnaganagar,Jhunjhunu,Pilani) 0141-2207914
Deluxe Bus Reservation 0141-2205790
Duty Officer (Platform No. 3) 0141-2207907
Enquiry Manzi-Ki-Chattri/Amer Road, Jaipur 0141-2670159
Enquiry Narayan Singh Circle, Jaipur 0141-2574645
Enquiry Durgapura Bus Stand, Jaipur 0141-2172488
Enquiry Sodala Bus Stand, Jaipur 0141-2297574
Duty Officer at Sindhi Camp, Jaipur 0141-2207903
Accident Cell at Sindhi Camp, Jaipur 0141-2207908
Enquiry at Delhi For Deluxe & Volvo
Bikaner House, Delhi 011-23383469
011-23386698

ISBT Kashmiri Gate
(For Exp Bus Hanumangadh,Ganganagar,Bikaner,Sikar,Churu,Jaipur)

011-23864470

ISBT Sarai Kale Khan
(For Exp Bus-Bharatpur,Balaji,Agra,Gawlior)

011-24353731
Chief Manager Delhi 011-23383469
Office(Chief Manager) Delhi 011-23864417
Haridwar 097201 00906
Main Bus Adda, Opst. Railway Station Platform No. 3
Har ki podi Ghat.
Chandigarh
Routes – Jaipur to Chandigarh (Bus Stand Sector-17)
Routes – Chandigarh to Jaipur (Bus Stand Sector-43)
Indore 093029 28066
Sarvate Bus Stand (Routes- Jaipur,Kota,Jhalawar,Tonk, Bhilwara)
Gangwal Bus Stand (Routes- Ajmer,Udaipur,Jodhpur)
Ahmadabad
079-25461264
All Routes – Bus Stand Geeta Mandir Platform No. 5
Agra 0562-2420228
for Volvo Bus Stand Sheetal Laudge

Note: RSRTC also offers toll free no.1800-2000-103 for RSRTC Bus services related inquiry for customer. Passengers can also register their feedback/complaint registration online at www.rsrtc.rajasthan.gov.in

RSRTC Online Bus Ticket Booking

For Full Time Table of RSRTC Buses. visit : https://rsrtconline.rajasthan.gov.in/busenquiry/en

For e-ticketing/Online Booking of RSRTC buses, visit : https://rsrtconline.rajasthan.gov.in/

In case any problems in online ticket booking, cancellation or refund, please call RSRTC helpdesk
on RSRTC toll free number 1800-2000-103, 8003491501/02/03/04 or Email – rsrtchelpdesk@gmail.com.



RSRTC Rajasthan – Bus Services and Online Tickets FAQs

All important interstate / intrastate bus services like Volvo-Mercedes, Volvo-LCD, Volvo-Pantry, Volvo-LCD-Pantry, Air Condition, A.C. Sleeper, Deluxe, Semi-Deluxe, A.C. Gandhi Rath and Express are available for e-ticket booking.

Online tickets from RSRTC can be booked through internet before one month from expected journey date. This e-ticket booking facility will be closed before half an hour from scheduled departure time of bus service on proposed journey date.

Please enter at least First Two characters of Boarding / Destination place name in “from stop” / “to stop” field on screen, then all names starting from that two characters will display on screen and now you can select desired place name from this view window by clicking on the bus Boarding / Destination place name.

Yes, few concessional fare tickets are allowed for e-ticket booking but it will be subject to produce the required documents to conductor/checking staff of the RSRTC in original to verify the eligibility for getting concession. The passengers availing the concession facility through e-ticket will have to produce any one document in original from the list as mentioned below:

Passenger entitle for Concession Any one Original Document to be produced
Patients of Non-infectious Leprosy, Thalassemia, Cancer, AIDS, Escort of Thalassemia & Cancer Patients Doctor’s letter/prescription clearly mentioned about the deceases
Awardee Teacher Identity Card issued by RSRTC
Senior Citizen Smart Card Issued By RSRTC

The passengers who are availing concessional facility fails to produce the required documents will be treated as INVALID and the passenger will be treated as "Traveling without Ticket". Photocopy of document is not allowed.

Cancellation Rules & Refund Procedure for e-ticket:

  • (a)In case of cancellation of e-ticket, the rules for cancellation of e-ticket, cancellation charges, refundable amount etc would be applicable at the time of cancellation. Service originating place, time of departure and destination place will be notified on e-ticket.
  • (b)Cancellation charges would be calculated only on the base fare of e-ticket, while Human Resource Charges, Accidental Surcharge, Toll Tax and Octrai (If applied) would be refunded completely.
  • (c)Following conditions would be applied for refund in case of cancellation of e-tickets:
    • (i)If ticket is cancelled before 24 hours of scheduled departure time, 95% of base fare only would be refunded. The 5% of base fare amount would be retained with RSRTC as cancellation charges.
    • (ii)If ticket is cancelled within 24 hours and 1 hour before the scheduled departure time, 80% of base fare only would be refunded. The 20% of base fare amount would be retained with RSRTC as cancellation charges.
    • (iii)If ticket is cancelled within 1 hour and before 30 minutes of scheduled departure time, 50% of base fare only would be refunded. The 50% of base fare amount would be retained with RSRTC as cancellation charges.
    • (iv)If ticket is cancelled within 30 minutes of scheduled departure time, there will be No Refund, 100% total fare amount (inclusive all charges) would be retained with RSRTC as cancellation charges.
  • (d)In case, if passenger is absent for journey at the time of departure of bus, no refund will be given to the passenger.
  • (e)Refund to the passengers will be made through the payment gateway process i.e. in respective Bank Account only. No cash refund will be given to passenger for e-ticket.
  • (f)For getting the refund, passenger should submit an application with e- ticket to the Chief Manager of respective RSRTC Depot in person/through e-mail/by post requesting with proper reason for the purpose.
  • (g)The passengers have to pay additional fare in cash to bus conductor or at booking window before journey start in case of change in higher service type.

The refund of fare in case of change in bus service, cancellation of bus service, breakdown of bus service, fare difference due to fare cut will be made through respective bank A/c only and no cash refund will be given to passenger. For getting refund passengers have to submit e-ticket print out to the Chief Manager of respective RSRTC Depot. Chief Manager will initiate the refund procedure with Payment Gateway Company/Bank & the refund will be received by the passenger automatically with in a week in his bank account. If not, mail details with "Transaction Id & PNR No" as displayed on your e-ticket & date of submission of e-ticket to rsrtchelpdesk@gmail.com. Due to cancellation of bus services, the passenger will not be compensating by RSRTC in any condition.

Refund of fare will be made through respective bank account only. No cash refund will be given to passengers. For cancellation of e-ticket submit e-ticket information on screen provided on the site.

No, once you have booked your e-ticket, you will not be allowed to change the date, time of journey, name, gender, age, etc. In such case you will have to cancel e-ticket first and re-book e-ticket with the desired date, time, name, gender, age etc.

Leave a Message

10 Responses to “RSRTC Rajasthan – Bus Services and Online Tickets”

P.Sivaswamy Says

I would like to travel tonight or tomorrow morning to
Udaipur for 2 days sightseeing.And hence ok let me know the Volvo sleeper/ sitting bus timing.
Mobile. 98432 47654.

ravi Says

Kota to alwar which bus stand stand the bus in morning

pawan raj Says

Stop this false bus service, bus driver told me that this bus is nonstop jaipur to tonk but that’s root is via chaksu or niwai.
Liar RSRTC

Ratan Singh Says

It is just ridiculous cause when I am looking for a bus from Udaipur to Sirohi it is showing nothing about govt. bus.

Deepak Gupta Says

Rsrtc ac sleeper jaipur to lucknow how is bus stand

B.R.SONI Says

I would like to know the bus type and timings of buses from ahmedabad to abu road

admin Says

RSRTC Bus Ticket Booking and RSRTC Bus Enquiry App

Quickest and safest way to book RSRTC bus tickets is through this app.The Android App provides you a user-friendly, quick buses ticket booking system, which enables you to book tickets with so much ease on your existing android device.

This is official App of RSRTC. You can now transact on the RSRTC app using Netbanking, credit cards, debit cards, wallets.

Key Features of the RSRTC android app:

  • Find buses & route information: Use the app to check availability and price of RSRTC Buses
  • One touch Secure Payment: Save your card details & book tickets with a single tap
  • One touch Cancellations: Cancel tickets using the application with a single tap

Download RSRTC Bus Ticket Booking App for Android Phone
https://play.google.com/store/apps/details?id=com.billdesk.rsrtc

User Guide of RSRTC Mobile Ticket Booking & RSRTC Bus Enquiry App
http://rsrtc.rajasthan.gov.in/images/pdf/UserGuide_Eng.pdf

rajesh Says

How and where can I complain of RSRTC, if driver don’t stop the bus on a bus stop?

N N Shantaram Says

Buses from Abu to Udaipur,Type of buses &timings

N N Shantaram Says

I would like to know if you have buses plying from Mt.Abu/Abu to Udaipur.If yes what r the type of buses & the timings of the buses.